Privacy policy

Privacy Policy

Welcome to the peacefy website at www.peacefy-clean.com (the “Website”). This Website is operated by Youteng Trading Co., Ltd. (“the Company”). Please read the following e-commerce terms and conditions carefully before using this Website.

These terms apply to your use of this Website and are intended to define your rights and obligations when making purchases. By placing orders, making payments, or engaging in any transactions on this Website, you acknowledge that you have read, understood, and agreed to all terms and conditions stated herein.

If you do not agree to these terms, or if the laws of your country or region prohibit any part of these terms, please discontinue use of this Website immediately. The Company reserves the right to suspend or terminate your account and/or access to all or part of the Website services without prior notice if you violate any provision of these terms.

If you are under the age of twenty, you may use this Website only after your legal guardian has read, understood, and agreed to these terms and any subsequent amendments. By using this Website, you are deemed to have obtained such consent.

Any revisions to these terms will be announced on the Website.

 

Disclaimer

The content provided on this Website is for general informational purposes only. Nothing on this Website constitutes professional advice. Before relying on any information provided, you should independently verify its accuracy and seek appropriate professional advice where necessary.

You are responsible for conducting your own evaluation and making informed decisions based on your own judgment.

1. Personal Data Security

You may register as a member on this Website. Membership registration does not require any prior payment or financial commitment. Once registration is complete, you may log in to access services, activities, and shopping features provided on the Website.

You are responsible for properly safeguarding your personal information stored on this Website, including your account credentials and password. You must not disclose, lend, transfer, or otherwise allow any third party to use your account or password.

If you discover that your account or password has been misused or accessed without authorization, please notify the Company immediately so that appropriate action may be taken.

All activities conducted through the Website using your account and password shall be the responsibility of the account holder.

2. Personal Data Protection

The Company complies with applicable personal data protection laws and regulations to safeguard your personal information.
For details regarding our privacy practices, please refer to the peacefy Privacy Policy Statement.

To complete a transaction—including but not limited to payment processing and delivery—you must ensure that all information provided during the ordering process is complete, accurate, and up to date. If any information changes after submission, you are responsible for promptly notifying the Company.

In addition to implementing secure transaction mechanisms, the Company undertakes a duty of confidentiality regarding your personal information. Except where necessary to complete a transaction or provide customer service—such as sharing information with cooperating suppliers, service providers, or purchasing agents—the Company will not disclose or provide your personal data to third parties without authorization.

Depending on the nature of your transaction, including international shipping, cooperating suppliers or purchasing agents may be located overseas. In such cases, personal data necessary to complete the transaction may involve cross-border data transfer.

The Company may review or disclose your personal data to competent authorities or to third parties who provide appropriate evidence of rights infringement under the following circumstances:

1. As required by applicable laws, regulations, or orders from judicial or other competent authorities.
   

2. In emergency situations to protect the lawful rights and interests of the Company, other users, or third parties.
   

3. To complete a transaction, enforce these terms, or address violations of these terms.
   

4. To maintain the normal operation and security of the Website system.
   

3. Online Orders

Once you complete the ordering process on this Website in accordance with the prescribed procedures, terms, and conditions, you are deemed to have made an offer to purchase the selected product or service under these terms and the transaction conditions stated on the relevant webpages.

If any information you provide—such as address or contact number—changes after placing your order, you must promptly notify the Company for assistance. You may not deny the validity of your order or refuse payment on the grounds of inaccurate information provided by you.

After completing the online ordering process, you will receive an automated notification via email or other means. This notification only confirms that we have received your order request and does not constitute acceptance of the order or formation of a contract. The Company reserves the right to accept or decline your order.

If transaction details are confirmed correct, payment is completed, inventory is available, and there are no other circumstances preventing order acceptance, the Company will proceed with shipment without further notice. If there are errors in transaction details, insufficient stock, service unavailability, or other circumstances that prevent order acceptance, the Company may decline the order.

If there are errors in product specifications, images, descriptions, pricing, or other transaction terms, the Company may reject your order within two days after the order is placed. After this period, the order will be deemed accepted.

All online transactions conducted through this Website and related matters shall be evidenced by electronic transaction records. You may log in to your account to review your transaction details. If you find any discrepancies, you must notify the Company immediately for correction. Please confirm all information before placing your order. If incorrect information is not promptly corrected, you shall bear the responsibility. In the event of a dispute, both you and the Company agree that the electronic transaction records shall serve as the basis for determination.

4. Returns and Refunds

1. The methods and conditions for returns and refunds shall be governed by the provisions set forth in our After-Sales Service Policy.
   

2. If the product you ordered is defective, you may request a full refund.
   

3. If you are uncertain whether you intend to return a product, please do not open or unseal it. Once the product has been opened or disassembled, you acknowledge that such action may affect your return eligibility.

5. Intellectual Property Rights

All content on this Website, including but not limited to trademarks, images, illustrations, website architecture, program design, layout, webpage design, text, and other information, is protected by applicable intellectual property laws, including copyright, trademark law, patent law, trade secret law, and fair trade law. Such rights are owned by the Company or relevant rights holders.

No person may use, modify, reproduce, publicly transmit, adapt, distribute, publish, publicly display, reverse engineer, decompile, or disassemble any part of the Website without authorization.

If you wish to quote, reproduce, or otherwise use any content from this Website, you must obtain prior written consent from the Company in accordance with applicable laws. Any violation may result in liability for damages, including but not limited to litigation costs and attorney fees.

6. Service Suspension and Termination

The Company will maintain the normal operation of this Website using security measures and technologies that meet generally reasonable industry standards. Under the following circumstances, the Company reserves the right to suspend or terminate all or part of the Website services. The Company shall not be liable for any direct, indirect, incidental, or consequential property or non-property damages arising from the use of, or inability to use, the Website services:

1. When hardware or software equipment is replaced, upgraded, maintained, or under construction.
   

2. In the event of sudden failure of electronic communication equipment.
   

3. When services are interrupted due to natural disasters or other force majeure events.
   

4. When the Company deems it necessary to suspend or terminate services.
   

5. When a user violates these terms of use or applicable laws, resulting in suspension or termination of that user’s access.

7. Breach of Terms

If your use of this Website violates these terms and conditions, applicable laws, or infringes upon the rights or interests of the Website, the Company, or any third party, the Company reserves the right to immediately suspend, terminate, or deny your access to the Website services without prior notice.

8. Miscellaneous

You understand and agree that if the Company is required by law or by these terms to compensate or indemnify you for any reason, the Company’s total liability shall be limited to the actual amount received by the Company for the specific transaction in dispute.

9. Governing Law and Jurisdiction

All online orders, transactions, and activities conducted on this Website, as well as these terms and related webpage provisions, shall be governed by the laws of the Republic of China (Taiwan).

In the event of any dispute arising from your use of this Website, unless otherwise required by mandatory law, the Taiwan Taipei District Court shall serve as the court of first instance with jurisdiction.