Credit card payment: Domestic Visa, MasterCard or JCB are supported
After confirming your order details are correct, please select "Payment Method", then select "ECPay - Credit Card" and follow the steps to fill in the information. Please be sure to fill in the correct information to facilitate the bank's review of your credit card information. All online card payment data transmission is encrypted with SSL certificates to effectively protect your data security.

LINE Pay payment After confirming your order content is correct, please select "Payment method", then select "Line pay", follow the steps to log in to your Line pay account to complete the payment

The delivery range includes Taiwan Island and Taiwan's outlying islands

Items ordered for home delivery will be sent by the post office. Due to the upgraded epidemic prevention measures, it is currently not possible to specify the delivery date and time for mail delivery.

Convenience store pickup has a volume limit. If the weight of a single order exceeds the limit, it will be delivered in two packages.

※ Note:
Convenience store pickup regulations: The sender must fill in the "real name that matches the ID" of the recipient. If the information you filled in when ordering is incorrect and you are unable to pick up the item at the store, our company will cancel the order. Please re-order and fill in the correct information, or contact customer service directly to provide the correct information and pay the additional single shipping fee of NT$60. We will send the item to you again. If you cannot receive mobile phone text messages due to incorrect information you filled in when ordering, you can log in to this website to check the order processing status

▍Order Cancellation
If the package cannot be delivered or is rejected by the logistics delivery and is returned to our company, the order will be cancelled and a refund will be made later.

▍Order re-delivery
If the order needs to be re-delivered due to personal reasons, such as the delivery information you provided is incorrect, the delivery address is changed after two deliveries failed, etc., you need to contact customer service directly to provide the correct information and pay the additional single shipping fee (NT$60 for store-to-store delivery and NT$100 for home delivery). After we receive the returned package, we will send the product to you again.

▍Overseas <br/>Please purchase at our overseas sales outlets, see sales locations for details

We will ship within 3-5 business days after the order is placed (excluding weekends and national holidays)

The product will be delivered to the designated address within 2-5 working days after delivery. We cannot specify the delivery date and time. We apologize for any inconvenience caused.

Convenience store pickup: Due to the different distances between convenience stores, delivery times may vary. On average, delivery takes approximately 3-5 business days after shipment. You will be notified of the arrival of your order via SMS. Please bring your ID to the designated store to pick up your order.

Mail to your home $100
Convenience store pickup $60

Free shipping on orders over $1200

Invoice issuance follows the "Guidelines for the Implementation of Electronic Invoices" (Tai Shui Zi No. 1070001765, Ministry of Finance Order). For purchases made on the peacefy website, paper invoices will no longer be sent. Instead, electronic invoices will be issued. An electronic invoice notification will be sent to the email address you provided during your order within three business days of successful payment.

Company invoices can be downloaded and printed directly from the electronic invoice PDF file in the letter.

Mobile device: You can also use your mobile device to store electronic invoices. However, please pay special attention to the accuracy of the information. If the information is incorrect and not promptly notified and corrected, the consumer will bear the relevant responsibility.

If you do not have a mobile carrier yet, please refer to the Ministry of Finance's Electronic Invoice Integration Service Platform for relevant applications.

About Returns <br/>In accordance with the Consumer Protection Act of the Republic of China, online shoppers are entitled to a 7-day trial period. If you wish to return or exchange goods after receiving them, please do so within 7 days of receipt. Please contact us before returning the goods and our service staff will assist you with the return process.

The current return method is to return the entire order. The ordered goods must be in new condition and the packaging must be intact, as well as the accompanying gifts, shipping details and all accompanying documents. Otherwise, returns and exchanges will not be accepted.

Returns will not be accepted for products that are damaged, worn, scratched, stained, or have incomplete packaging due to improper use or disassembly by the consumer, or if accessories or gifts are missing.

Discount codes and coupons used will expire immediately after completing the checkout process, and you will not be able to get a refund for the used discount even if a return request is established.

In addition to the unconditional return and exchange rights of consumers otherwise provided by law, you can return the product unconditionally as long as you meet one of the following conditions:

▪ The actual product received does not match the ordered product ▪ The product packaging is incomplete ▪ The product is defective or damaged during delivery

Please leave a message on the website, email, or call Peacefy within 7 days of receiving the product. Please properly pack the product, including its contents and gifts, in the original Peacefy carton. We will send a representative to contact you.

When you submit a return application, it means that you have fully agreed to our return policy and accept that we will handle subsequent related matters on your behalf.

About Refunds
Whether using a credit card or Line
For payments made using Pay, we will process the refund online within two weeks after we receive and confirm the returned merchandise is correct. We will notify you via a message on our official website. The actual credit date for the refund will vary depending on the card-issuing bank. Please contact your card-issuing bank to confirm the actual credit date.

Select the character icon in the upper right corner of the peacefy official website > Enter member information > Log in to view order records

If you have purchased from the peacefy official website before, you can confirm your order directly in the email you left when ordering. Click the link in the email to view the order details.

1. Join as a member. Select the profile icon in the upper right corner > Create an account > Enter basic information > Verify email address > Click to activate your account > Done

2. Select your favorite products and add them to your shopping cart

3. Select the invoice type. Click the shopping bag icon in the upper right corner of the official website > scroll down to request an invoice and select the invoice type.

4. Checkout

5. Please be sure to fill in the correct email address when filling in the contact information. Subsequent orders and invoices will be sent via email.

6. Fill in the shipping address (receiving information)
Please fill in the recipient's information in this area

※Notice※
Address field | Please enter the complete delivery address. The system will automatically recommend the nearest convenience store and home delivery options in the next step.

7. Choose a shipping method

8. Payment

9. After the order is completed, the system will send an order confirmation letter and an electronic invoice to your email box. You can then directly click the link in the letter to check the order and understand the shipment progress.